Refund Policy

1. Digital Products

Due to the nature of digital learning products, all course purchases are generally non-refundable once access has been granted.

2. Refunds Before Access

Refund requests submitted before course access has been activated may be considered at the sole discretion of Nurse Intellect Consultancy.

3. Duplicate Payments

Duplicate payments made in error will be refunded after payment verification.

4. Technical Issues

If you experience technical difficulties preventing access to your course, our support team will first attempt to resolve the issue.

Refunds will not be issued where access problems are due to:

• Poor internet connectivity
• Forgotten passwords
• User error

5. Course Cancellations

If Nurse Intellect Consultancy cancels a course before it begins, students will receive either:

• A full refund.
• The option to transfer to another course.

6. Processing Time

Approved refunds will normally be processed within 7–14 business days using the original payment method.